Privacy Policy

Welcome to CareFinder University, a Miracle Minded, Love Thy Neighbor Institute Company!

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, products, services, or resources (collectively referred to as “Products”), whether you are a guest or a registered user. It also describes your rights and choices regarding your information.

This policy applies to your use of any of the sites and entities listed above, collectively referred to as “this website” or “the Company.” When accessing  this website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. 

We believe in transparency and are committed to empowering you to control your data. This policy applies to information we collect on this website and in email, text, or other electronic messages between you and this website, including but not limited to:

  • Your use of this website (“Website”), products (“Products”), services (“Services”), and resources (“Resources”).
  • Any electronic communications, including emails, texts, or other messages between you and the Company.
  • Information collected from third-party services, including advertising networks, social media platforms, and analytics providers.

By accessing or using CareFinder University, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use of our Website, Products, or Services.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

CHILDREN UNDER THE AGE OF 18

Protecting children’s privacy is important to us. Our Website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18 without parental consent. If you are under 18, please do not:

  • Provide any information on this Website or through any of its features.
  • Register for an account.
  • Make purchases through the Website.
  • Use interactive or public comment features.
  • Submit any personal information, such as your name, address, telephone number, or email address.

In the event we discover we have collected personal information from a child under 18, we will take immediate steps to delete the data. If you believe we may have collected personal information from or about a child under 18, please contact us using the information provided at the end of this policy.

WHAT INFORMATION DO WE COLLECT?

This website provides various places for You to provide information. We collect information that You provide by filling out forms on this website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via this website. 

We collect information to provide a better, more personalized experience for you. This includes information you share directly with us and information we gather as you use our Products. Here are the main types of information we collect:

  • Information You Provide: When you sign up for our Products, enroll in courses, or engage with our resources, we collect details like your name, email address, phone number, and payment information. If you complete forms, submit feedback, or contact us for support, we may also collect the information you provide.
  • Your Activity: We gather information about how you use our Products, such as the pages you visit, the features you use, and the resources you interact with. This includes your progress through our courses, the forms you complete, and the templates you download.
  • Device and Technical Information: When you use our Products, we collect details from your device like your IP address, browser type, and operating system. We may also collect log data and cookie information to enhance your experience and troubleshoot issues.
  • Information from Partners: We work with trusted partners, including advertisers, to gain insights into how you interact with other websites, apps, and services. This helps us tailor content, provide relevant recommendations, and deliver advertisements that may interest you.
  • Form Data: As we transition from PDFs to interactive forms, we may collect and store the information you enter. This allows us to customize your experience, suggest personalized resources, and identify areas where we can improve our offerings.

LEGAL BASIS FOR DATA PROCESSING

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your data:

  • Consent: When you provide consent, we collect and use your data for specific purposes, such as sending marketing emails or processing form data.
  • Contractual Necessity: When processing your data is necessary to fulfill our contract with you (e.g., providing access to courses).
  • Legal Obligation: When we are required to collect or retain data to comply with legal requirements.
  • Legitimate Interests: When we process data to improve our Products, ensure security, or deliver relevant content and advertisements.

HOW DO WE USE YOUR INFORMATION?

We use the information we collect to provide, improve, and personalize our Products. This includes:

  • Helping you navigate our courses, complete forms, and access resources tailored to your needs.
  • Enhancing your user experience by recommending relevant tools, features, and content.
  • Providing customer support and responding to your inquiries.
  • Developing new Products, features, and services based on user insights.
  • Showing personalized content and relevant advertisements.
  • Understanding how our Products are used so we can improve them.

We may also use information collected from interactive forms to predict your preferences, make personalized suggestions, and design future courses that better meet your needs.

HOW DO WE SHARE YOUR INFORMATION?

We do not sell your personal information to anyone, and we never will. However, we may share your information with trusted partners and service providers to help us operate our Products, analyze usage, and deliver relevant advertisements. Examples include payment processors, cloud storage providers, and analytics platforms. We may also share insights with our partners to help them understand how users interact with their content. This information is typically aggregated and anonymized to protect your privacy.

While we do not provide your personal information directly to advertisers, we may use data to show you relevant ads and measure their effectiveness. Advertisers may use our platform to reach people based on general interests, behaviors, or other anonymized data. In some cases, we may provide advertisers with reports on ad performance without sharing your personally identifiable information.

We also use advanced technologies such as machine learning and data-driven analytics to derive insights from your activity on our Products. These insights help us personalize your experience, recommend relevant content, and continuously improve our offerings. Additionally, we may provide aggregated data and performance reports to our partners to help them better understand how their content and advertisements are performing.

Additionally, if you engage with our virtual assistant for personalized assistance, we may use your interactions to improve our AI systems and provide more accurate, helpful responses. This data may also be used to enhance your experience and recommend relevant products, features, or services.

INTERNATIONAL DATA TRANSFERS

To provide you with our services, this website may store, process, and transfer your personal information to countries other than your own. This may include transfers to countries where data protection laws may differ from those in your jurisdiction. For example, we may use third-party providers such as payment processors, analytics services, or cloud storage providers that operate in other regions.

When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your data. This may include using Standard Contractual Clauses (SCCs) approved by the European Commission, working with providers that maintain adequate data protection certifications (such as Privacy Shield or equivalent frameworks), or ensuring that the recipient country has adequate data protection laws.

By using our website, products, or services, you acknowledge and consent to the transfer of your personal information in accordance with this policy. If you would like more information about how we protect your data during international transfers, please contact us using the information provided below.

THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, applications, or services. Please note that this Privacy Policy applies solely to this website and Products. We are not responsible for the privacy practices, content, or security of any third-party platforms.

When you access third-party sites, we encourage you to read their privacy policies to understand how they collect, use, and share your data. Your interactions with those platforms are subject to their own policies and terms.

YOUR PRIVACY CHOICES

We believe in giving you control over your data. You can:

  • Access, update, or delete your information by contacting us.
  • Manage your communication preferences.
  • Adjust your cookie and tracking preferences.
  • Opt-out of receiving marketing emails at any time.

You also have the right to object to how we process your data and withdraw your consent at any time.

DATA PROTECTION, SECURITY AND RETENTION

We use industry-standard security measures to protect your information. While we take reasonable steps to safeguard your data, no system can guarantee complete security.

We are committed to safeguarding your personal data using industry-standard security measures. This includes encryption, secure server storage, and access controls to prevent unauthorized access, alteration, disclosure, or destruction of your information.

We also implement security measures such as:

  • Data Encryption: Sensitive data is encrypted in transit and at rest using industry-standard protocols.
  • Access Control: Only authorized personnel have access to your data, subject to strict confidentiality obligations.
  • Regular Audits: Our security systems undergo regular assessments to maintain effectiveness.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. If you have concerns about the security of your data, please contact us using the details below.

We retain your information for as long as necessary to provide our Products and comply with legal obligations. You can request data deletion at any time.

DATA BREACH NOTIFICATION

In the event of a data breach involving your personal information, we will act swiftly to investigate the matter and mitigate any risks. If required by law, we will notify you and relevant authorities within the legally specified timeframe. You will be contacted using the email address or other contact information you have provided.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other digital tracking tools, such as web beacons and pixels, to collect and store information when you interact with our website and services. These technologies help us analyze how You use our Products, enhance your experience, and deliver personalized content and advertisements.

How Cookies and Tracking Technologies Work

  • Cookies: Small text files stored on your device that allow us and our partners to gather information about your browsing activity.
  • Web Beacons and Pixels: Tiny graphic images embedded in our website or emails that enable us to track how users engage with our content.
  • Information Collected May Include: Your IP address, browser type, device information, browsing behavior, and how you engage with our content.

THIRD-PARTY TOOLS AND ANALYTICS
We may also use third-party tools such as Google Analytics and Meta tracking services to measure website performance and assess the effectiveness of our marketing campaigns. These third-party providers may use cookies or similar technologies to collect information about your activity across different websites and applications for the purpose of delivering interest-based advertising.

For more information on how these third parties handle your data, please refer to their respective privacy policies.

HOW WE USE COOKIES
We may use cookies for the following purposes:

  • Performance Monitoring: Track and analyze how users interact with our website.
  • Personalization: Customize your experience based on your preferences.
  • Advertising: Deliver personalized advertisements and measure their effectiveness.
  • Security: Protect against fraudulent activity and ensure secure account access.

MANAGING YOUR COOKIE PREFERENCES
You have control over how cookies are used on your device. You can manage your cookie preferences by:

  • Browser Settings: Most browsers allow you to block, delete, or manage cookies.
  • Third-Party Opt-Out Tools: You can visit the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) to opt-out of interest-based advertising.
  • Global Privacy Control (GPC): Some browsers and extensions support GPC signals to automatically communicate your privacy preferences.

Please note that disabling cookies may impact your ability to access or use certain features of our Products.

If you have any questions about how we use cookies and tracking technologies, feel free to contact us using the information provided at the end of this policy.

CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have specific rights regarding your personal data under the California Consumer Privacy Act (CCPA). These include:

  • Right to Access: You may request information about the categories of personal data we collect, the sources of that data, and the purposes of collection.
  • Right to Delete: You may request that we delete your personal data, subject to certain exceptions.
  • Right to Opt-Out: You may opt-out of the sale of your personal data. However, CareFinder University does not sell personal data.
  • Right to Non-Discrimination: Exercising your privacy rights will not result in any discriminatory treatment.

How to Submit a Request

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We may request specific information to verify your identity before processing your request.

Shine the Light Law
California residents may also request information about how we share personal data with third parties for their direct marketing purposes under California’s “Shine the Light” law.

For further details or to submit a request, please contact us using the information provided at the end of this policy.

YOUR GDPR RIGHTS

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR). In addition to the rights outlined in this Privacy Policy, you have the right to:

  • Lodge a Complaint: You may lodge a complaint with a supervisory authority if you believe that our data processing practices violate applicable data protection laws.
  • Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • Data Retention Transparency: We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. You may request further information about how long we retain your data.

To exercise any of your GDPR rights or to ask any questions, please contact us using the information provided at the end of this policy

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices. When we do, we will notify you through our website or other means.

CONTACT US

If you have any questions about this Privacy Policy or your data, please contact us at: contact [at] carefinder [dot] university [dot] com

Thank you for trusting CareFinder University. Your privacy is our priority.

Effective Date: January 01, 2025. We may update these Terms from time to time. Please check this page regularly to stay informed.